There is no extra charge to activate or use the Extra 5GB Data.
Kindly provide us your number, full name & date of birth in a private message & we'll activate it for you.
Keep in mind that it will be for 24 months; and if you decide to cancel the plan, an early termination fee will apply.
Kindly provide us your number in a private message along with your full name & date of birth?
Could you also clarify the below:
- Was this done via Google Play or Apple Store
- You've mentioned "I can't download or update any app in my mobile because it wasn't charged to my account?" - By your account, you mean du account or your Google Play or Apple Store account
It'll also be helpful if you share with us snapshots of all the related messages you got
Kindly note that the third party services ‘Viobuzzy’ & ‘ringtones, games, wallpapers and combo’ have been deactivated.
Please be aware from ads while browsing, or using mobile apps, or accepting the promotions received via SMS to avoid unwanted subscription.
My name is Jude and my mobile postpaid plan number is 0582874050 activated 06-02-17 by Du outdoor representative named
Mr. Sufian 056-5898919. He offered us same plan with 75 AED per month (6GB data + 150 SMS + 300 Flexi Minutes) that will be activated
after 2hrs. He said that there is a promotion for smart plan 150 with same package only for 2 days for 50% off and 12 months for 75AED.
Also, after activation there will be SMS and email with the promotion offered to us from DU for 75AED for 12 months with the same package.
Unfortunately, we signed the contract for the said promotion. After 24hrs I only have this smart plan 150 with 1GB internet and this outdoor promoter Mr. Sufian cannot be reached for further assistance. If this promotion is not supported by DU please contact me and this Mr. Sufian
to fix or cancel this postpaid offer.