i have lost my du sim card, how do i get a new simcard with the same number

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Occasional Visitor

Re: i have lost my du sim card, how do i get a new simcard with the same number

Hello, will i be able to do the same even though i haven't used the sim in about 5 to 6 months?
Moderator

Re: i have lost my du sim card, how do i get a new simcard with the same number

Hi @Fadilah

 

Kindly visit any of our stores with your valid Emirates ID to check if the number is available for sale

 

Thanks,

Mutwakil

 

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New Contributor

Re: i have lost my du sim card, how do i get a new simcard with the same number

How do I do it if I am carrying a foreign passport  and currently is out of UAE?

 

New Contributor

Re: i have lost my du sim card, how do i get a new simcard with the same number

What about if I carry a foreign passport and is currently not in UAE?

Moderator

Re: i have lost my du sim card, how do i get a new simcard with the same number

Hello @Helmer, please note that only the owner with a valid emirates ID or passport can do sim replacement from any du shop for 25 AED plus VAT. Thanks

 

Ali

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New Contributor

Re: i have lost my du sim card, how do i get a new simcard with the same number

i have got this number from muy brothers name.. and he is in India .. i lost my sim card and he will be back after month.. how can i get the sim card on his behalf?

New Contributor

Re: i have lost my du sim card, how do i get a new simcard with the same number

Occasional Visitor

Re: i have lost my du sim card, how do i get a new simcard with the same number

can u plz register my lost sim card.when i went to thenearest branch i came to know that the system service of du is down .i wanna know the services are ok now in sharjah city centre branch 

 

Re: i have lost my du sim card, how do i get a new simcard with the same number

Have you any Du office in madinat zayed Western region plz
Established Member

Re: i have lost my du sim card, how do i get a new simcard with the same number

Can't we order it online!