balance deduction

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New Contributor

balance deduction

My balance has dropped

15 REPLIES
Community Manager

Re: balance deduction

Hi @Senthilkumarc

 

The reason could be because you are subscribed to unwanted services, we strongly suggest you visit my account and check if you are subscribed to any unwanted services or a third party service, or call support.

 

 

Established Member

Re: balance deduction

i tried to register myaccount.du.ae.......It is not sending the code to register.
New Contributor

Re: balance deduction

Dear sir .
How to stop all unwanted service. your side possible please cancel unwanted all service.
Pls check my number 52 750 4988
Thanks
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New Contributor

Re: balance deduction

I do not have any subscription please check my deduction
New Contributor

Re: balance deduction

0558911978
25 dirham i load at Sunday and now only 13 fils in my account. Please check
Senior Member

Re: balance deduction

How can i check my account
New Contributor

Re: balance deduction

Even my phone is the same this it keeps in stealing my balance and I checked the du customer service they said there's nothing wrong ! Well where the hek does the money go ??
Senior Member

Re: balance deduction

Hi

 

Please advise how to reach DU customer care Representative, is there any direct number to reach tried 155 and other numbers but failed to reach any representative. Daily 3 aed is getting deducted from my balance, kindly check solve this issue.

 

Regards,

Khaja

New Contributor

Re: balance deduction

hi