My phone number is 0581981577.
I don't have any packs active. but still, my balance is getting reduced without usage.
I have checked the last 10 transactions but altogether it costs around 2 AED but my balance reduced from 20 to 3 AED.
We would like to inform you that the du community is not for account specific inquiries (e.g. usage information) and we will no longer be able to answer any account specific related questions.
For account specific related inquiries, you can:
My prepaid number is 0557510279
Please tell me what offers am I subscribed to or what data/minutes packages do I have
Can you check which services are active in my account or under my name. Because du customer service told me I have an active postpaid account, but my number is prepaid and I haven't received any confirmation what so ever.
The du community is to exchange general information about du’s products, and it’s a great place to get answers from your fellow members. If you get stock you can always get more help from du’s Support portal.
For account specific related inquiries (e.g. usage information) you can:
I already tried calling du. but to know avail. I also emailed them but they are not responding to any of my emails. I do need the answers ASAP