I have 26 aed for international calling but for I dont know reason, it seems that i cannot make a call. It says i dont have sufficient balance on my more time & more credit account but with 26 dirhams on my international. please,can anyone tell me any direct number for to call to.I had been calling 155 for at least i can speak to any costumerb care personels but with no avail. There is noone to connect with the current options to choose from. it is so annoying. I need an urgent call aswell.it had been like this since 2 days.
Just make sure that you have any minimum amount in your more time wallet so you are able just to connect the call and later your international minutes or credits will be consumed.
please check your inbox
Please make sure that you have any minimum credit on more time wallet so you'll be able to make the international calls and it will be consumed from the more international credit.
i have a international minutes using du.but when i call to pakistan .it deducted balance for my more time balance. please check my number 0556180157
Please note that the deduction from the more time is for the Post-Call Notifications service that notifies you of your balance after every outgoing call you make & 1 fils is deducted for every message. To opt out of this service, please dial *135*50# & select option 2. For more details, visit this link http://www.du.ae/personal/helpandsupport/mobile/post-call-notifications.