BOTIM calling plan not activated

New Contributor

BOTIM calling plan not activated

Please I need someone to explain to me why I had to recharge my line and subscribe for the new BOTIM calling plan, my money was deducted and I received activation messages but since I got to know there was no data to call my family after I had subscribed and money was deducted
5 REPLIES
Moderator

Re: BOTIM calling plan not activated

Hello @nellybarcon,

 

Would you please provide us with the concerned number in order to check and assist you better?

 

Thank you,

Mahmoud

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New Contributor

Re: BOTIM calling plan not activated

0528419395 that is the number thanks
Moderator

Re: BOTIM calling plan not activated

Hello @nellybarcon,

 

please note that the balance got deducted for Internet usage, we advise you to switch off the mobile data from the settings when there is no active data bundle to avoid balance deduction, and to use "Internet Calling Pack" you need to have an active data bundle for all usage, please visit this link http://bit.ly/2woBVrx to know the all details about our " New prepaid plans"

 

Thanks,

Nader

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New Contributor

Re: BOTIM calling plan not activated

Even my mobile have same problem I activated the service but unable to make a call 0581672940
Moderator

Re: BOTIM calling plan not activated

Hello @JameelMudasir,

 

Please note that you will be able to use the apps on your mobile using mobile data (not social data) and an active subscription to the Internet Calling Pack.

 

Thank you,

Mahmoud

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