I would suggest don't trust "DU" in the whole.
By seeing many same type of complaints all over the internet, DU is not bothered at all and there sales men are cheating all over the UAE and DU is probably encouraging them to do so, by not doing anything.
DU is just taking advantage of our
I have also become a victim of CALLTRONICS.
On 5th Feb 2017, one Calltronics Du sales agent (Name - Mohammed Subhan Rana - 056-9175461) approached me offering Du plans opposite Ajman court near to my construction site (FEWA 33/11kv substation). I had asked him to give me a DU FANCY PREPAID number to which he agreed. Later he took all my details in the booklet for which the postpaid numbers are allotted where I had given him my signature as he had asked me to do so, but I later I reminded him that I want prepaid number so he said ok to that and then took from me 250/- dhs for 2 numbers and left, I had asked him for the receipt but he said he shall mail it to me and the next day the sim cards were activated with random Du numbers and postpaid plans which I did not ask for. Kindly help in resolving the issue.
Please note the following Du Complaint Id numbers
As per the feedback received there is an ongoing investigation related to the same and our team is waiting for the required documents to be sent to email@example.com
So Sad! Sorry Mr. Ahmed.
But from my experience I assure you that, you will not get any help from du other than mere number of sorries and polite apologies and a attitude of "IT'S YOUR FAULT".
If you got any possitive response, kindly post and enlighten us...
I am very happy to read this blog.it include about the topic is very important for all.as a tourist guide it include informations are very useful for me.thanks a lot for sharing this details.
l would like to raise my issue complaint number 1-87525384813...that im not satisfied with your investigation and iam not liable to the charges you are telling me to pay due to the following reasons.
1. the salary certificate you sent me is not from my compony and i would like to know how is it possible that you have a salary certificate which bares my names from a compony i have never worked for. the salary certificate u sent me says i work for certis security compony yet for me i work in a golden sands hotel apartments.
Would you share your concerned new number along with full name & date of birth in private message so we can assist you better?