mobile balance

New Contributor

mobile balance

Daily i lost 3 dhs on my du number,please solve this issue.
2 REPLIES
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Frequent Contributor

Re: mobile balance

Seems like you have subscribed to some mobile content with or without your knowledge. You better call 155 and wait for the message to tell you to press 1 and then again press 1 if you are calling from the same mobile and then press zero, wait for the call center agent.

Tell them to unsubscribe whatever content which charring you 3 aed, they will help you to cancel those services.

Thank you.
Community Manager

Re: mobile balance

Hi @nikhil72

 

Kindly make sure to send your contact details to @Jacob in a private message and he will provide you with the support needed.

 

Thank you for contacting us.