Kindly confirm which number have your called
- Consumer Customer Care: 155
- Business Customer Care: 188
- Home Services Customer Care: 04 390 5555
Could you also provide us your number in a private message, confirm the time of the call & whether you're in the UAE or abroad?
i tried to call 155 to get in touch with your customer care agent to resolve my issues. Why dont you have any customer care agent to assist us. self care cant resolve my issue.
Your service is very bad. if you continue like this i will shift to etisalat they are providing better services to their customers
please do contact me urgently 052 XXX XX54
Kindly share with us in a private message more details about the matter you were calling for, so we can assist you further
hi i recharged for aed 30 twice today to this number +971525XXXX84, after i activate 750 mb data plan for 7 days...then i on my mobile data..with in few minutes my balnce reduced to 2 aed..same like this happen twice today..please check & send whats wrong going on..tnk u
Kindly note that the mobile data was switched on & the Pay Per Use data session began before activating the bundle
We advise you to wait until you receive the activation confirmation SMS before switching on the mobile data to avoid balance deduction.
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I dont understand what a kind of people are sitting in your IT? There is no longer any choice to talk to a CSR through your call center. I tried everything. Dont put a reply saying press Zero bec we all know that. There is a serious problem. Please give a call to me on 0555XXXX99
Kindly provide us more details in a private message about the matter you were calling for to assist you further