i NEED TO SPEAK TO A CUSTOMER CARE

New Contributor

Re: i NEED TO SPEAK TO A CUSTOMER CARE

Can i ask you to call me please, it's regarding my PHONE internet. I will be away from country from 13th May, i would like to stop my Phone internet from next payment 7th May and stop HOME internet from 7th June
New Contributor

Re: i NEED TO SPEAK TO A CUSTOMER CARE

 
Moderator

Re: i NEED TO SPEAK TO A CUSTOMER CARE

Hello @AlinaNazarova,

 

Please dial 155, select option 6, wait till the end and press 0 to speak to one of our consumer customer service representatives.

 

Thanks,

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New Contributor

Re: i NEED TO SPEAK TO A CUSTOMER CARE

Please call me, i would like to put on hold my home and mobile internet
Established Member

Re: i NEED TO SPEAK TO A CUSTOMER CARE

hi
i couldnt get connected to customer care.i really need to speak to the customer care as there has been a deduction of 15 dhs from my phone without any knowledge of me applying to any offers .Please call me on 0589734543.(ASAP)
Established Member

Re: i NEED TO SPEAK TO A CUSTOMER CARE

Can you please help out anytime i load card it will be deducted maybe i don't know what happen and for me to do a day subscription will always prove abortive please help me
Highlighted
Ria
Established Member

Re: i NEED TO SPEAK TO A CUSTOMER CARE

Very deffcalt to talk getting mad there is no option it is stupit system talking wasting
Ria
Established Member

Re: i NEED TO SPEAK TO A CUSTOMER CARE

Not good 155 wasting our time we canot talk there is no option getting mad to this i dont why they do this people to canot get quic option to talk du agent du need to update this
New Contributor

Re: i NEED TO SPEAK TO A CUSTOMER CARE

Please call me back, regarding my internet connection
Established Member

Re: i NEED TO SPEAK TO A CUSTOMER CARE

I am calling to 155 to talk with customer care agent but there is no option to talk .
Can you guide me please.

0558995082