I am travelling with my prepaid mobile. and I cannot make a phone call, getting an error.
do i need to activate this in order to use roaming on prepaid. there is more than 100aed in my account, so it should be enough to make a call
please provide us with your concerned number so we can check the matter and assist you accordingly.
numbers is as follow
553XXXX53 and 559XXXX88
i can recieve call on those numbers, but when i try to call, it give me a note, something with the service is not activated? or available
please provide us with your concerned number in a private message so we can check the matter and assist you accordingly.
Hello @keldn86, You can send private message by clicking on “duSupport” and there you’ll see “Message” tab to send your message.