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Would you share your concerned number along with full name & date of birth in private message so we can assist you better?
In order to migrate your line from Postpaid to Prepaid you need to visit any of our stores. But first,
- You need to clear all outstanding bill amounts.
- The early termination fee of AED 1500 needs to be paid (12 months contract)
- After the migration is complete, the final bill (includes unbilled usage until the cancellation date) will be issued
- There will be an AED 100 migration fee.