Solved! Go to Solution.
Kindly provide us your number in a private message along with your full name & date of birth?
Could you also clarify the below:
- Was this done via Google Play or Apple Store
- You've mentioned "I can't download or update any app in my mobile because it wasn't charged to my account?" - By your account, you mean du account or your Google Play or Apple Store account
It'll also be helpful if you share with us snapshots of all the related messages you got