IPHONE 8 Order

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IPHONE 8 Order

Hi,

I made an online order for IPhone 8 to be paid along with my existing plan for 24 months.

I received a call & mail from telesales@du.ae asking for my Emirates ID & Credit Card front side.

Later, I got call again asking for auto payment activation which I am fine with.

Also, they asked for advance deduction of AED 1000/- from my credit card which will be adjusted against future bills. 

 

So, I need to understand is it the standard process for DU ? I am worried that I may have got a fraud call & they have my Credit card details.

 

Please someone suggest ?

1 REPLY
Moderator

Re: IPHONE 8 Order

Hi @DineshHegde

 

You don't need to worry as this is a standard procedure  Smiley Happy

The money will be adjusted against future bills

 

Thanks,
Mutwakil

 

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