I want to cancel my number

Senior Member

I want to cancel my number

i am nepalese nationality holder and i already gone regination from UAE.i had pospaid numhsber 24 month plan with dhs 150 dated from 06/05/2016. and its already finished the plan but still  i ma getting charge.at that time i put my friends number so she is geeting sms on her number.so i paid last august final bill but she told me still there is charge. i sent email at ;custumercare@du.ae with all my documet but i do not get any respose from  there. please i cant pay any charge now so could you help me there is any option i can close my numer?

1 REPLY
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Occasional Visitor

Re: I want to cancel my number

Cancellation
U shall go du office with ur ids.