How to talk to du customer service representative

SOLVED
Highlighted
New Contributor

How to talk to du customer service representative

 
6 REPLIES
Moderator

Re: How to talk to du customer service representative

Hi @AnsarPanayikulam

 

Please dial 155 from your mobile to speak to one of our consumer customer service representatives, or dial 188 for our business customer service representatives, you can mention your inquiry here and I'll g;ad;y assist you.

Thanks

Abdulrazaq

Was this helpful?
Show your support and give kudos if you find my reply helpful or press on Solved if it answers your query.
New Contributor

Re: How to talk to du customer service representative

I tried so many time by calling 155 and 188 but there is no option which i can select to talk to the customer representative. 055 9662300 is my number. I am requesting a call back

Moderator

Re: How to talk to du customer service representative

Hello @AnsarPanayikulam, please chose for technical support option to be able to speak with one of our customer service agents. Thanks

 

Ali

Was this helpful?
Show your support and give kudos if you find my reply helpful or press on Solved if it answers your query.
Senior Member

Re: How to talk to du customer service representative

Worst service ever!
waste half an hour on calling 155 and135 can't go through just to talk to them. There was no option to talk to representative. deeply disappointed!
0556991633 is my number and i request a call
Moderator

Re: How to talk to du customer service representative

We would like to inform you that the du community is not for account specific inquiries (e.g. usage information) and we will no longer be able to answer any account specific related questions.

For account specific related inquiries, you can:

 

  • Access My Account which allows you to view and manage billing, usage and offer information
  • Download the du app for IOS or Android - helps you manage your accounts on the go.
  • If you cannot find the answer on the community, try du Support.
  • Call Support.
Was this helpful?
Show your support and give kudos if you find my reply helpful or press on Solved if it answers your query.
New Contributor

Re: How to talk to du customer service representative

My number is+971525865259 call me
When ever we follow your instructions it’s not going to call center bcoz of these behaviors I am planning to move to etisalat which is cheap and convenient also