Du Quick Recharge Option - NOT QUICK!!!

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Du Quick Recharge Option - NOT QUICK!!!

Hey du, i used your ''Quick'' Recharge option thru the website, transaction to my number was successful and my bank deducted the amount, until now its not on my account! I called your ''help'' line yesterday and told me to email du customer care and so i did, guess what, no reply at all! so i called again and they told me to wait for 48hrs! whats so ''Quick'' about that? Good thing I am patient enough to wait, i am almost reaching the 48 hour window you told me, so now what???
1 REPLY
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Re: Du Quick Recharge Option - NOT QUICK!!!

Hello @gazolineboi

 

Sorry to learn that. Please confirm if you've already received the amount.

 

Thanks

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