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du should start accepting online live text chat with customers , trouble shoot and resolve their issues on the spot

96 Comments
Occasional Visitor

Dear Customer Service

 

MOBILE NO 0544447096

 

i send several e mails to your office and also phone calls, please  look into its   few min back i chat with Etisalat 

 

Occasional Visitor

Hi 

 

re: 0544447096

 

I cant make a out going call  as Etisalat is blocked my ac as some payments issues now they send a text mesage saying  issue is sloved now DU as intervine and slove my problems  few min back i chat with Etisalat the following chat message, which is self explanatory

quote

 

When it is approved, you can check back with Du and confirm with them it has been done.
Gangarajaiah:11:19:58 AM
sir, i agree sir but your billing department to tke intiated and do the needful to avoid delays sir as i cant not make a call this is my humble request, as i request DU are saying the matter as to sloved from Etisalat not from our end. so please pls sir take actions do the needful and shukran sir
Ahmed Ejhday:11:21:53 AM
It is temporary resolved.
Ahmed Ejhday:11:22:06 AM
Until amount is credited.
Ahmed Ejhday:11:23:43 AM
Is there anything else I can help or support you with?
Gangarajaiah:11:24:47 AM
No thanks sir much appriciated
Ahmed Ejhday:11:25:49 AM
Thank you for using Etisalat chat service, we appreciate you for using our services and strive to serve you with our best products and services always.
 
unquote
 
i spoken to your customer centre and also mailed  upto now response pls do the nedful thsi is my umble request 
 
New Contributor

Hello,

 

I send an urgent request to Du community and didn't get any reply. Please advise.

 

Thanks.

Priyan

New Contributor

Hi

New Contributor

 Im angelo lulu staff i would like to inquire regarding this one i will send attachment. Thank you.

 

 

New Member

 Hi Everyone

 

Please let me know, that when my A/C Contract will be expired.

 

Detail of the A/C Number is : 6.140950