online chat

New Contributor

Re: online chat

Hello my phone number 0552452677

New Contributor

Re: online chat

I have requested you to cancel the service . My cancellation reference No. is 1-87408821484 dated 16th of May 2017. 

Please confirm. 

Moderator

Re: online chat

Hi @ananthas

 

Kindly allow us to check the matter with the relevant team & you'll be updated

 

Thanks,

Mutwakil

 

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Moderator

Re: online chat

Hi @ananthas

 

we have forwarded the matter to the relevant team to proceed with your request and they will update you soon.

 

 

Thanks

Nader

 

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Senior Member

Re: online chat

Hi, I m sending REWARDS in sms to 1233 but updating information are not receiving, it show 8 days prior record of my free minutes and bundles, any other method to check or how this issue will be fixed

Senior Member

Re: online chat

hi i m sending REWARDS in sms to 1233 but updated information not receiving of my bundles it gives 8 days prior bundles information, any alternative method to check bundles in postpaid or how it will be fixed

New Contributor

Re: online chat

Last week I have subscribed for Data Offer AED 35 ( 1Gb / 1 Month Validity) and i have completed my 1 Gb in a weeks time and now again want to activate the same offer which is still existing in my mobile data offer.. pls guide me on this

Moderator

Re: online chat

Hi @ShaikThameem

 

You'd need to wait until the renewl date for the bundle to be renewed, or you could deactivate it by sending an SMS with QUITDO to 5050 & dial *055# to get a different deal as these deals are system are system automated; they differ from time to time

 

Thanks,

Mutwakil

 

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New Contributor

رد: online chat

خطي باسم اخي والاقامه انتهت وجددها ولكن كيف يتم التحديث 

New Contributor

Re: online chat

Dear Customer Service

 

MOBILE NO 0544447096

 

i send several e mails to your office and also phone calls, please  look into its   few min back i chat with Etisalat