du sim card lost

[manishmanu]

dear sir,

                my name is manish.i lost my du sim card last week i want to block the sim and after blocking the sim card can i take the duplicate sim card ?

[duSupport]

Hello @manishmanu,

Yes, you can request a SIM replacement from our store after we suspend the line from our side. Please provide us with the concerned number along with, your full name & date of birth in a private message so we can do the needful from our side.

Thank you,

Mahmoud

[manishmanu]

dear sir,

                 This is my mob.no 0553774516, First name : mohanan Vadakkumpurath Palliyalil and Date of birth : 21/5/1966.

thank you 

[duSupport]

Hello @manishmanu,

please note that the mentioned number is already suspended for SIM lost.

Thanks,

Nader

[manishmanu]

ok.is this number is blocked 0553774516 ?

[duSupport]

Hello @manishmanu,

Please note that the mentioned number is suspended for SIM lost, you can visit any of our du stores along with your valid Emirates ID to reactivate it.

Thanks,

Nader