I never got my order from du online shop

SOLVED
Moderator

Re: I never got my order from du online shop

Hi @AlexandraWish

 

 

As per the feedback received from the relevant team, the request has been forwarded to finance for verification. If approved the order will be processed and the handset will be delivered in 2 – 3 working days.

 

 

Thanks

Jacob

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New Contributor

Re: I never got my order from du online shop

Hi I never received my order my ref# 28945

Moderator

Re: I never got my order from du online shop

Hi @Jaidee

 

Could you provide us more details about the nature of the order along with your number in a private message, so we can forward it to the relevant team?

 

Thank you,

Mutwakil

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New Contributor

Re: I never got my order from du online shop

Hi there,
I have had no contact since placing my order 2 days ago.
I emailed onlineshop@du.ae yesterday but still have no response.
Order number SIM113080
Moderator

Re: I never got my order from du online shop

Hello @Brownd76,

 

We have extended the details to the concerned department and will update you as soon as possible.

 

Thank you,

Mahmoud

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Senior Member

Re: IPHONE 7 PLUS

Hey 

I am also searching for du shopping.

Best regards

Cyberops

 

Established Member

Re: IPHONE 7 PLUS

Yeah i agree with you .

i love i phones ....Smiley Happy

I am working at jntcargo 

Senior Member

Re: I never got my order from du online shop

Hello Mohamed,

 

I did exactly the below but despite having several emails & calls, no one is acknowleding the eimail or responding. Very unprofessional

Senior Member

Re: I never got my order from du online shop

I am going through the same situation.

 

No one called back. I sent a few emails, did a lot of calls but no update. This is very unprofessional and the customer service is really bad for not being able to follow it through. However, the situation is different if you do not pay on time, customer service will call you every day twice, thrice asking for payments!

Established Member

Re: I never got my order from du online shop

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