I never got my order from du online shop

SOLVED
Moderator

Re: IPHONE 7 PLUS

@mai1montes

 

Hi Maila,

 

Unfortunately I can’t confirm that as it's always on first come first serve basis Smiley Sad please revisit or any other du store to check the availability of the device.

 

Thank you for your understanding,

Mutwakil

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New Contributor

Re: I never got my order from du online shop

Please help me with my order which I placed 2 weeks ago! I literally contact du everyday and they give me excuses like email here and there. The number I ordered with is '0501983132' and the reference number is 'SIM38246'. Please at least give me some information about it.
New Contributor

Re: IPHONE 7 PLUS

I have placed my order on 27th of october for an Iphone 7 plus 128 GB black and I still didn't recieve it.

can you tell me by when will the iphone 7 plus restock?

Moderator

Re: IPHONE 7 PLUS

Sorry to lean that @FarooqAhmed

 

Kindly provide us the Order number in a private messahe so we can check with the concerned team.

 

Thanks,
Mutwakil

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Established Member

Re: IPHONE 7 PLUS

Hello everyone

can i find any du online shopping facility in India or in UK ?

best regards

angellily

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Moderator

Re: IPHONE 7 PLUS

Hello @AngelLily

 

You can check our online store via http://www.du.ae/personal/mobile/phones-and-tablets & our services are limited with UAE only.

 

Thanks

 

Nasser

 

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New Contributor

Re: I never got my order from du online shop

Hello , can u please follow up with my delivery status , its been 10 days since i signed the contract . 

R60588314A1

0526754723

New Contributor

Re: I never got my order from du online shop

Hello , can u please follow up with my delivery status , its been 10 days since i signed the contract . 

R60588314A1

0526754723

Tags (1)
Community Manager

Re: I never got my order from du online shop

Hi @AlexandraWish

 

Can you share with us more details about what are you expecting to be delivered? is it a smart-Phone or home Internet service or package? so I can deliver your request and inquiry to the right team.

 

Thank you for contacting us.

 

 

 

New Contributor

Re: I never got my order from du online shop

Hello , thank you for your reply .
I have ordered iphone 7 and signed the contract with Du for the package . Unfortunately Du is not delivering on time as per their website (7-10days) . There is no telephone number to follow up for the delivery status , very bad custumer survice ... As of now my sim is getting half of the package minutes and data and the rest i will start recieving upon phone artival . I have finished my minutes and data as of now and i am getting charged over my bill , bz Du is delaying their work .
My ref number is :
SIM46334
And phone number:
0526XXXX23