How to unsubscribe third party services?

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Community Manager

How to unsubscribe third party services?

I dont know how to unsubscribe third party services, can you help me find out how to do that?

23 REPLIES
Community Manager

Re: How to unsubscribe third party services?

Option 1: SMS - By sending the keyword “unsubscription” keyword to the specific number mentioned in the SMS that you got.

Option 2: Call Center-  3rd Party tools.

Senior Member

Re: How to unsubscribe third party services?

hi,

can you deactivate the subscriptions from your side?
Community Manager

Re: How to unsubscribe third party services?

Hi @tatco

 

Thank you for your contribution with us, have you tried the options mentioned? let us know what do you think.

 

in the meantime I will make sure to escalate your request to the concerned department and they will provide you with the support needed in case you didn't cancel it using the options provided.

 

Thank you for contacting us.

 

 

Senior Member

Re: How to unsubscribe third party services?

we didnt try because the user wants the subscriptions to be done on your side...is it possible?

du Employee

Re: How to unsubscribe third party services?

Hi @tatco,

 

Please note that we didn't find any third party subscription active on the provided number which ends with 732. Thanks

 

New Contributor

Re: How to unsubscribe No limits games

Please deactivate no limits games uae subscription on this number 00971 52 2****77

du Employee

Re: How to unsubscribe No limits games

Hello, the 3rd party service has been deactivated. Thanks

New Contributor

Re: How to unsubscribe third party services?

Good day sir/mam
How to unsubscribed 3rd party.
Because every i put balance immediately cut my balance.
Thanks.
Moderator

Re: How to unsubscribe third party services?

Hello @ricky231976

 

Would you please share the concerned number in private to further assist you?

 

Thanks

Abdulrazaq

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