Deactivate all subscribed services on prepaid plan

SOLVED
du Employee

Re: Deactivate all subscribed services on prepaid plan

Hi John,

Please be informed that "Exchange Rate" has been deactivated from here.

Regards,
Jubair
Tags (1)
New Contributor

Re: Deactivate all subscribed services on prepaid plan

Dear DU,

 

My number is 052 ******* and I am losing balance automatically since "Exchange Rate" subscription is activated.

 

Please let me know how to deactivate.

 

Thnx

 

du Employee

Re: Deactivate all subscribed services on prepaid plan

Hi,

We have unsubscribed the service 'Exchange Rate' from your number.

Regards,
cf
New Contributor

Re: Deactivate all subscribed services on prepaid plan

Dear Du Team,

Good day !

I have same case with John , Please kindly deactivate ''Exchange Rate'' subscription as it automatically deducting balance from my account.It saying that it was being renewed though there's no additional message if we want to continue or not the service.I think it would be helpful, if you will indicate deactivation code also in your SMS reply and Let us decide if the service is still useful to us or not. My number is
+971 55 *******.


With Many Thanks,
Cris

Occasional Visitor

Re: Deactivate all subscribed services on prepaid plan

Dear Du,

I have the same case as above comments.
And also I cannot active my daily social.. sms is not sending. Kindly deactivate any active subscriptions pls. +971 55 *******.

Thank you

du Employee

Re: Deactivate all subscribed services on prepaid plan

Hi Cris,

I have sent you the deactivation procedure through SMS. To deactivate the service, kindly SMS STOP to 7733.

Regards,
du Employee

Re: Deactivate all subscribed services on prepaid plan

Hi Lala,

You are currently not subscribed to any 3rd Party services.
Regarding the daily social bundle, there has been a known outage reported for the product. Request you to kindly wait as the relevant team is working hard to solve the matter.

Regards,
Jubair
cf
New Contributor

Re: Deactivate all subscribed services on prepaid plan

With many thanks. 

 

CrisSmiley Happy

New Contributor

Re: Deactivate all subscribed services on prepaid plan

Hi. Sir
I want to deactivate all subscribed services on prepaid plan . my balance automaticly low.
please cansider. thanks

du Employee

Re: Deactivate all subscribed services on prepaid plan

Hello kalith25
kindly provide your number so we can further assist you.
thanks and regard
Raheel k
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Raheel k