Please deactivate all my subscribed services on prepaid plan

New Contributor

Please deactivate all my subscribed services on prepaid plan

Please deactivate all subsription on my mobile phone ,

 

Cancel all the auto renewal packs and data packs and pls activate data saver facility so that data does not work without a data plan and take away all my balance...

i dont need any service apart from calls and sms ...... Pls understand and now you are simply taking the money for a service which i am not using 

 

Phone : 971508336518 .... Recently i migrated from Ethisalat to Du

3 REPLIES
Moderator

Re: Please deactivate all my subscribed services on prepaid plan

Hello @Nibin2017,

 

We couldn't see any active subscription under your line. To activate the Data Credit Protection feature, please dial *135*11# & follow the instructions. Kindly note that there needs to be an active Data Bundle, to activate the feature.

 

Thank you,

Mahmoud

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Occasional Visitor

Re: Please deactivate all my subscribed services on prepaid plan

hi please check my mobile as always use to finish the balance.0521823735
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Occasional Visitor

Re: Please deactivate all my subscribed services on prepaid plan

hi please deactivate all active subscription in my prepaid account. my number is 0521823735