Smartphone Competition FAQs

Community Manager

Smartphone Competition FAQs

  1. What is the competition?

A chance to win a smartphone very month. Just visit our online community and ask questions, give answers and share ideas.

 

  1. What is the duration of the competition?

The competition will run from 22 December 2016 to 01 March 2017.

 

  1. How do I participate?

If you’re an existing user simply log in to community.du.ae/

If you’re a new user you can register by following our simple registration steps.

 

  1. What do I need to do in order to win?

Visit our community and:

  1. Ask relevant questions about any of our products or services.
  2. Give relevant answers to questions asked by other users.
  3. Mark the right answers as the accepted solutions.
  4. Give kudos for the best answers.
  5. Share an idea, solution, or case that you feel will help us serve you better in the Idea section.
  6. Creating your own discussion and trying to get other users’ opinions. The user with the most accepted solutions, effective replies and useful topics wins!

 

*du has the right to remove any inappropriate or irrelevant posts and the post will not be counted for the user.

 

 

  1. How do I find out more about the competition?

For more information about the competition, prizes and more, visit community.du.ae.

 

  1. Where can I find information about the winners?

The winner details will be updated on the community on a monthly basis at community.du.ae.

 

  1. What are the prizes?

At the end of every month, one participant will be selected to win the grand prize, a smartphone.  

 

  1. How many prizes are there?

We’ll give away a total of three smartphones.

 

  1. Can I win multiple times?

Only one prize is available per participant.

 

  1. Do I receive the prize immediately?

We’ll call you to arrange pick up or delivery time for your prize. All prizes will be awarded within 14 days from announcement .

 

  1. Can I transfer my prize?

The prizes are non-transferrable.

 

  1. How will I know if I’ve won?

Winners will be notified by email. Or you can visit community.du.ae/ to see the list of winners!

 

  1. Do I need to claim the prize immediately after I win?

You’ll need to claim your prize within 14 calendar days from the day we call.

 

  1. If I’m not in town to collect the prize can someone else collect it for me?

Unfortunately the prizes must be collected by the winner, who must show relevant documentation and proof of winning.

 

  1. I’m not a du customer. Can I still participate?

Yes!

 

  1. What if I’m not a registered user on the community?

No problem! Just visit community.du.ae/ to register.

 

 

 

  1. Who isn’t eligible?

All du employees and their immediate families (parents, siblings, children, spouses, and life partners, regardless of where they live) and members of their households (whether related or not).

 

 

*du has the right to remove any inappropriate or irrelevant posts and the post will not be counted for the user.

 

 

du reserves the right to change the terms and conditions of the competition, the mechanics and duration of the competition at any time without prior notice.

 

 

 

9 REPLIES
Trusted Contributor

Re: Smartphone Competition FAQs

Awesome giveaway!
Occasional Visitor

Re: Smartphone Competition FAQs

Awesome!
New Contributor

Re: Smartphone Competition FAQs

how do i win

Trusted Contributor

Re: Smartphone Competition FAQs

It's already written on the post. Follow all instructions.
New Contributor

Re: Smartphone Competition FAQs

Unavoidable in day today life

New Contributor

Re: Smartphone Competition FAQs

Unavoidable in day to day life

Community Manager

Re: Smartphone Competition FAQs

Hi @vadama

 

Can you give us more details?

 

Thank you for contacting us.

Occasional Visitor

Re: Smartphone Competition FAQs

make more easy to understand.

 

Community Manager

Re: Smartphone Competition FAQs

Hi @minhajniazi

 

We are always here to support you and provide you with the details required.

 

Kindly let me know which part from the competition FAQs you want me to make more easy?

 

is it how to win?

 

Thank you for contacting us.