Account specific inquiries announcement

Community Manager

Account specific inquiries announcement

Dear users,


We would like to inform you that the du community is not for account specific inquiries (e.g. usage information) and we will no longer be able to answer any account specific related questions.

For account specific related inquiries you can:


  • Access My Account which allows you to view and manage billing, usage and offer information
  • Download the du app for iPhone or Android - helps you manage your accounts on the go
  • Call Support.