Ports blocked

Occasional Contributor

Re: Ports blocked

so i guess there will be no update or respond from DU customer care about the block

at least tell us you cannot fix the problem

Thanks for your service
Highlighted
Occasional Contributor

Re: Ports blocked

Is it working now ?
Occasional Contributor

Re: Ports blocked

not for me 

 

and they are not answering my masges at all

 

 

Occasional Contributor

Re: Ports blocked

Finally it’s working

Thank you du
Abs
New Contributor

Re: Ports blocked

It's back to 'not working'
It's stopped again, together with my Samsung camera
Occasional Contributor

Re: Ports blocked

Videos are recording but live view stopped working again
New Contributor

Re: Ports blocked

How did you manage to get this fixed? 

Abs
New Contributor

Re: Ports blocked

I guess they unlocked it then locked it again
Works perfectly when accessed from outside the uae
New Contributor

Re: Ports blocked

They want you subscribe to their smart home package then they unlock that port. Another way Du is ripping off it's customers....

I bought my ring bell pro and I have the same problem . DU PLEASE FIX THIS PORT BLOCKING PROBLEM.